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ChangeWorks is committed to working with a cross-section of the population in a variety of workplace and community settings. This broad approach enriches the experience and knowledge we bring to our clients and helps us to better understand the many ways that diversity impacts our work and our lives.
Client Comments
Clients Comments:

"The words were simple - create a learning culture where employees feel valued, trusted and respected, and every employee contributes to their full potential. Simple to say, hard to do. Patti DeRosa and Changeworks are up to this task. From strategic planning, cultural survey and base line work to training and ongoing support during implementation phases, ChangeWorks continues to share a broad range of knowledge transfer to make us more capable of achieving our goals. ChangeWorks has influenced and improved the way we do business From the shop floor to the board room. Our results include increased profitability, best in class new hire retention rates, we look like the communities we do business in and we have award winning marketing programs throughout our industry. In my opinion, there is no resource better able to integrate Inclusion and Diversity as a business value than Patti DeRosa and ChangeWorks."
[Doug Salvesen, Inclusion and Diversity Manager for North America, Mobil Oil Corporation and Operations Support Manager for North America, ExxonMobil Corporation]

"Patti DeRosa and ChangeWorks were instrumental in making Harvard Pilgrim Health Care a recognized leader in diversity management. Patti has the unique ability to present complex concepts in a clear and concise manner. ChangeWorks goes beyond training, to the heart of the matter, teaching others how to reach, touch and inspire people to use their full potential."
[Ted Fleming, Director of Administration, Office of the CEO Harvard Pilgrim Health Care, and President, Bruck Consulting]

"Patti De Rosa and ChangeWorks were outstanding in assisting our organization and our community better understand each other and the issues, and helping us to take action. Change Works brings an impressive array of knowledge and skills to their work."
[Yves-Rose SaintDic, Somerville Coalition for Racial Equality, and Director of Equal Opportunity and Affirmative Action, Tufts University]

"How can I express my gratitude for the two wonderful days that you allowed us to experience during the Inclusion and Diversity in the Workplace seminar. Every member of the group was blown away by the experience, your guidance, and most importantly the learnings. I am privileged to have been able to partake in such an enlightening training seminar."
[Terre Zubizarreta, President, CEO, and founder, Zubi Advertising]

Comments from Workshop Evaluations:

"Fantastic environment, instructors, and windows of insight opened to me. I learned a lot and enjoyed the class. It should be a must for all employees."

"The ChangeWorks facilitators were open, honest, energetic, professional, and connected well with all participants. They work beautifully together and share of themselves."

"The best program I have ever been to. I learned more in the last two days about inclusion and diversity than in the last two years."

"I was very impressed with the way the seminar was handled...The friendly demeanor made it possible for people to feel at ease and truly open their minds and hearts to new ideas. That does not happen often in these kinds of seminars."

"Very well organized and structured with great examples, exercises, and analogies."

"This affected me so much more than I thought it would. I will take everything I learned over the past two days and try to apply it for the rest of my life."

Assisting businesses and corporations to build productive workplaces that value, respect, and include all employees, reach out to diverse customers, and practice corporate social responsibility.

ExxonMobil Corporation
Hewlett Packard
Mass. Bay Transportation Authority Microsoft Corporation
Zubi Advertising


Assisting health care and human service agencies with workplace diversity and in developing understanding of and sensitivity to the needs of the diverse populations they serve.


Boston Chinatown Neighborhood Center
Boston Dept. of Health & Hospitals
East Boston Neighborhood Health Center
Harvard Pilgrim Health Care
Simmons College School of Social Work

*Partial Listing

Assisting educational institutions, pre-school through higher education, in their efforts to become fully inclusive in structure, functioning, and curriculum so all students can be successful.

Boston Public Schools
Cambridge Friends School
Harvard University
John Hancock Child Care Center
Lesley University
Randolph Public Schools
Tufts University


Assisting community, governmental, and social change organizations in promoting equity and inclusion in community and civic life and fostering participatory democracy.

Committee for Boston Public Housing
Somerville Coalition for Racial Equality
Teens Against Gang Violence
Town of Falmouth, MA
Weymouth Police Department
P. O. Box 156
Roslindale, MA 02131